Candy Crush Saga

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Levels are till 4310 and I got the highest level of 4145??

Hello!

I am playing Candy Crush Saga and I got the highest level of 4145. I can also see here that the highest available level is 4310 - how this could be?
I am playing on mobile phone with android and the app is up to date...

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Accepted answers

Creative_Elsa

Hi @Insane, on mobile devices the current level ends with 4340. Please clear the history on your device and then I would like you to please do some troubleshooting by following these steps:

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Are you playing through Facebook? If so, then uninstall the app and reinstall it again to see if that corrects it. Final resort is going to be for you to uninstall and reinstall the game but please be aware that if you do this you will lose all boosters and lives because they are only saved to that device.

Please let me know how you make out with all of this.

All comments

Jon_K_Hicks

Completed level 4580 2 days ago. Waiting for the next 30 levels to drop on Wednesday.

Jon_K_Hicks

Just finished 4550.

Jon_K_Hicks

Finished 4520 this morning.

Jon_K_Hicks

Finished 4490 this morning

Jon_K_Hicks

Just finished 4460 yesterday. New levels drop every Wednesday.

Jon_K_Hicks

I just completed level 4400 today. New levels drop on Wednesday.

Creative_Elsa

That’s wonderful! Thanks for letting me know.

Insane

Hi @Elsa

I was not using the Facebook, just the CC Saga app. Even though it was up to date - after clearing the memory and re-installing the app - it is all OK now! New levels arrived!

Thank you very much for your help, much appreciated

Creative_Elsa

Hi @Insane, on mobile devices the current level ends with 4340. Please clear the history on your device and then I would like you to please do some troubleshooting by following these steps:

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Please let me know how you make out with all of this.

Accepted answers

Creative_Elsa

Hi @Insane, on mobile devices the current level ends with 4340. Please clear the history on your device and then I would like you to please do some troubleshooting by following these steps:

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Please let me know how you make out with all of this.

All comments

Creative_Elsa

Hi @Insane, on mobile devices the current level ends with 4340. Please clear the history on your device and then I would like you to please do some troubleshooting by following these steps:

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Please let me know how you make out with all of this.

Insane

Hi @Elsa

I was not using the Facebook, just the CC Saga app. Even though it was up to date - after clearing the memory and re-installing the app - it is all OK now! New levels arrived!

Thank you very much for your help, much appreciated

Creative_Elsa

That’s wonderful! Thanks for letting me know.

Jon_K_Hicks

I just completed level 4400 today. New levels drop on Wednesday.

Jon_K_Hicks

Just finished 4460 yesterday. New levels drop every Wednesday.

Jon_K_Hicks

Finished 4490 this morning

Jon_K_Hicks

Finished 4520 this morning.

Jon_K_Hicks

Just finished 4550.

Jon_K_Hicks

Completed level 4580 2 days ago. Waiting for the next 30 levels to drop on Wednesday.

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