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Maybe you want post your comment here @Charleyfarley so that @QueenB will see your post. It might get lost in the thread you posted it.
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It really is an ongoing nightmare for you, isn't it @Charleyfarley but I take it you are good with receiving notifications of tags.
Don't forget @QueenB doesn't work weekends, so you won't get a response from her until next week.
As I said, just as a trial you could create another username just to give it a go and see if everything works as it should, while you're waiting for your original to be put right.
I would say 🤞it all gets sorted soon, but it's already taken ages and not fixed 🥴
And also for further communication re your problem, you'd be best to get and post in this thread from your Profile 👍
Thanks @Carol-38
Last Thursday, I received several emails informing me of my ascent to ‘noble’ status and how to claim my badge. As instructed, I inserted a screenshot of my profile but I couldn’t post it (error msg ‘validation failed’ appeared). This seems to have kicked off a shedload of Community emails since Thursday, all asking where I’m playing from etc. Possibly unrelated to the ‘unable to post a new discussion’ issue but I wouldn’t be surprised if it was.
Not expecting a solution from yourself - just tagging you as a courtesy
@QueenB
Hi @Charleyfarley I have copied and pasted your post from my Crush Play & Show Video thread into this one. You would be best to keep your ongoing annoying problem in the relevant thread that was started for you when you found you couldn't start a new discussion ⬇️
Apologies for hijacking this post but the app still won’t allow me to post a new discussion.
@QueenB @Carol-38
Queenb - have you changed one of my profile settings ? I’m now getting inundated with 100s of unwanted emails asking me about where I’m playing from
Please stop this
I can't believe it still hasn't been corrected, but can appreciate just how frustrating it must be.
Not as a permanent fix but have you tried creating a new Community username, to test if that would allow you to open a new discussion? You may already have tried that but if not you could create a new one as Charleyfarley2 just as a trial, while your problem with your original is being sorted 🤔
Really hope this gets sorted for you, it's been going on too long 🙁
For some reason QueenB's tag has also appeared at the bottom of this post and I can't delete it.
Hi @christinewupp can you send me your friend link. It has been a long time since speaking on this platform.
Hi @Charliefarley thanks again for your patience and all the details you’ve shared so far.I know this has been dragging on for a while now, and I really want to help get it sorted.
Let’s take this step by step:
About the posting issue: We've confirmed your permissions and your account seems to be in order so we're not finding any technical blockers from our side. That tells us the issue might not be with your account specifically, but possibly something browser- or device-related.
Could you please try the following?
About the notifications: I know you and MountainMom already looked into your notification settings, so I don’t want to have you repeat everything again, but just to be sure we’re covering all angles, could you send me a screenshot of your Notification Preferences?
That’ll help me double-check if there’s anything off between the bell notifications and email toggles.
Let me know once you’ve had a chance to try the above 💪
Hello @LoFiGummy @QueenB
No, still unable to post a new discussion or receive tag emails ☹️
Here’s a copy of my response dated 27/12 ;
‘I checked my profile and my email address was awaiting confirmation - I have now confirmed it.
If this is the reason I’m not receiving tagged emails, I would be surprised as I was receiving them up until recently.
If you respond, tagging me, we’ll soon find out 🙂’.
Hey there @Charleyfarley I checked your profile now and saw that the email wasn't verified. I did so manually now, are you able to create discussions properly now?
Hello @15156262485 and Welcome to this King Community!
I understand that you are reporting an issue related to a purchase. We are not able to resolve issues related to purchases in this Community. Such issues can only be resolved by King's Player Support team. However, we have an article that can guide you to the appropriate Support team that can help you resolve your issue. Tap 👉HERE👈 to reach that article.
Alternatively, there are articles in our Help Center regarding "My Purchases" that are specific to various devices. Please tap 👉HERE👈 to be redirected to that section in our Help Center. Select the tab appropriate for your device and then scroll to an applicable topic.
FYI — it is best to post issues in our Support section for greater visibility. They can get "lost" when replying to an unrelated topic.
The last tagged email I received was 31/10/25 - this might be helpful
I have not changed any settings
Hello @QueenB
Category and post type were both set to ‘discussion’
I did not receive your tagged email ☹️
I have payed 55rs for 20 goldbars but i have not received
Ty @QueenB
Hi @Charleyfarley
First off, I'm really sorry it's taken this long to get back to you and follow up properly. Huge thanks to @MountainMom and @christinewupp for helping out and keeping this thread going in the meantime and Christine, sorry in advance for all the pings here!
So, I’ve finally jumped in to take a closer look, and thanks for the screenshots and details you’ve shared so far, they’re really helpful.
To tackle this one bit at a time: Let’s start with the issue of not being able to post a new discussion. You mentioned that everything gets saved as a draft, and I saw the screenshot you shared here. Based on what I’m seeing, it looks like we might be missing the top section of the post, the part that shows the Category and Post Type dropdowns.
Could you please send us another screenshot where we can see the top of that post form too? We just want to check whether the right values are selected as sometimes on mobile, it’s easy to miss that part and it can cause weird bugs like this.
As for the notification issue, I’m tagging you here to test if the email tagging works. If you get this tag in your inbox, then hopefully that means things are back to normal. If not, we’ll dig further and see what else might be blocking it.
Really appreciate your patience with all this. Hopefully we’ll get it sorted soon 🙏
@Charleyfarley, In the "Notification preferences" section of your profile, please select most, if not all, options in the first column (headed by the bell icon). This should enable you to receive tags in the Community. Mine are working.
@MountainMom I assumed Automated Community emails were the emails you receive when you tag someone - maybe not. So which setting relates to tagged emails ? Not much point in me checking your settings as you don’t receive them.
@Charleyfarley, I do not know what automated emails are in this Community. I have NOT turned it on. Instead I have only selected notifications in the column headed by the "bell" icon. Did you see my screenshot of some of the notification preferences I have selected? They are indicated with a green checkmark — all are in the first column headed by the bell; none in the second column headed by the envelope.
@MountainMom ty - yes I found my setting and it was already set on.
So there must be another reason why I’m not receiving automated community emails.
@Charleyfarley, I am attaching a portion of my notification preferences. I do not "Allow Automated Community Emails."
I hope this helps.
Happy New Year!
@MountainMom ty
‘Allow Automated Community Emails’ is already set on
Hi @Charleyfarley,
To check/edit your navigation preferences:
Personally, I don't want to receive any notifications by email, but I choose to get all other notifications in the Community.
Let's see if this helps!
@MountainMom No, I didn’t get an email from your latest response.
Can you guide me to the profile ‘notifications’ so I can check ? Again, I can’t see this being the problem as I have been receiving the emails up until recently.
Hey @Charleyfarley, is your tagging working now?
Thanks @MountainMom
I checked my profile and my email address was awaiting confirmation - I have now confirmed it.
If you respond, tagging me, we’ll soon find out 🙂
TThanks @Charleyfarley for sending your User ID. Since your issues are related to the Community, we will need to wait for @QueenB to return. You did not get a response from Player Support because they do not handle Community-related issues. We will continue to work for a resolution to all of your issues.
I trust that you have already reviewed the settings in your profile regarding "notifications" and continue to use our standard troubleshooting tips.
@MountainMom 3378922157
I’m also not receiving tagged emails
Hi @Charleyfarley, I am sorry that your comments are getting lost. I have sent a reminder to our team about your ongoing issue of not being able to start a new discussion. It might be helpful if you would provide your User ID in a reply to this message.
Sorry yet again to hijack this post but I can’t post a new discussion so I have no choice @QueenB
@MountainMom - you asked for details of my phone, which I provided , but have heard nothing back since
I’ve been unable to post a new msg for months now.
@LoFiGummy I’m trying to post a new discussion from a regular browser
@Charleyfarley And you're making this post from a regular browser?
Or are you trying to make a post through the game?
Sorry for the many questions - but we need to be able to reproduce the problem for us to be able to report it properly.
@LoFiGummy no, just ‘Draft last saved a few seconds ago’ as per my screenshot
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