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I am suddenly not getting any extra moves for watching ads. What happened?
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
For more Info Here (link has been updated)!
I don't get the option to watch ads for moves. Just wondering what happened.
Whether or not something has happened depends on if you have recently made a purchase in your game @mkmgr623
If you have made a purchase using real money then the reason you aren't seeing adverts is because they have been removed.
If you used to have adverts but now don't and you haven't made a purchase then this can be considered normal game behaviour. All features of Candy Crush should be considered as temporary meaning that they can come and go from your game randomly. I once lost my adverts for seven months before they reappeared in my game.
Hello @mkmgr623 it isn't quite clear from your post, have you lost your adverts or just the extra moves?
@kiara_wael please ensure that any link you provide in the Support area works before you post it.
@QueenB
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
