Help getting Jackpot awarded

orangecrushnyc · April 2019

Landed on Jackpot and the message "come back later" appeared. Please asdist, thanks.

firebombmarkus · April 2019

Hi @orangecrushnyc and welcome to our adorable Community 😊 I am sorry this happened to you. Do you have a screenshot of this situation? It would be convenient if you have.

orangecrushnyc · April 2019

Hi i do not have a screen shot, i dont know how to do it. Thanjs.

firebombmarkus · April 2019

Hi again @orangecrushnyc You can see instructions on how to make a screenshot here www.take-a-screenshot.org

orangecrushnyc · April 2019

Are you able to award me the jackpot that i won? Thanks

firebombmarkus · April 2019

@orangecrushnyc I am not able but we need to have a screenshot in order to do it. I will tag our Community Manager @Cezdiamond to see what she can do. Please be a little bit patient as it's weekend and she will come back to office on Monday. Thank you for your understanding 😊

orangecrushnyc · April 2019

Hi, Checking I’m on the jackpot that was won, but not awarded. Thanks!

Help getting Jackpot awarded

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