Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Dynamic Duo matches you with another player and your combined efforts in the game can win some sweet rewards to help you in your journey.
Players reached out to us, as they saw the confirmation message for Dynamic Duo was showing 'Loading...' but didn't appear to complete.
Here's how it might appear when you tap your 'Booster wheel' icon on the right side of your game map.
Our engineers looked into this, to see if there was anything they could do to help our players back on track.
To match you with the right player there are a few things which might mean the 'Loading...' takes a few moments to complete.
These include:
If you'd prefer to disable Dynamic Duo, you can do this by going to the Settings menu and selecting 'Features' to switch it off there.
To make the most of the extra opportunity to win prizes you only need allow a little extra time so that the 'Loading...' completes and your Duo partner is assigned to you.
Once that's done, you're good to go!