Candy Crush Saga

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Cant send gifts to my friends

Please anytime i want to send a life or gift to a friend after selecting them there is no send there for me to forward it to them. Please ant help?

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Creative_Elsa

Thanks @Khaos, there has been a change made in the game regarding the lives and you can read all about it here.

https://community.king.com/en/candy-crush-saga/discussion/257766/candy-crush-sagas-new-account-view

Khaos

@Elsa here is another one with the lives issue if you send it to the studio.

Khaos

@1happypuppy, I believe this a problem the game studio is looking into now from another post on this issue.

1happypuppy

I have been playing this game for quite sometime and have always received lives but within the last week I no longer receive lives and when the window appears to send help for a friend listed who is stuck on a level when I hit the submit button nothing happens and no help response is sent. I haven't changed any settings. I have no problems receiving lives in any of the other games I play. Not sure why this is happening in Candy Crush Sag only.

firebombmarkus

Great! Keep crushing 🍭 and see you around 😊 @asareg365

asareg365

Thank you very much the send icon has appeared after the complaint

firebombmarkus

Hi @asareg365 and welcome to our adorable Community 😊 Is your game connected to King or Facebook account? It should be in order to send lives. Also, check your internet connection, you have to be online to send lives. It would be useful if you can make a screenshot for me so I can see what exactly is happening. Thank you. Have a wonderful day 🤗

Accepted answers

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firebombmarkus

asareg365

Thank you very much the send icon has appeared after the complaint

firebombmarkus

Great! Keep crushing 🍭 and see you around 😊 @asareg365

1happypuppy

Khaos

@1happypuppy, I believe this a problem the game studio is looking into now from another post on this issue.

Khaos

@Elsa here is another one with the lives issue if you send it to the studio.

Creative_Elsa

Thanks @Khaos, there has been a change made in the game regarding the lives and you can read all about it here.

https://community.king.com/en/candy-crush-saga/discussion/257766/candy-crush-sagas-new-account-view

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