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Why can't I send or receive lives from friends?

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Answers

  • lv2trvlbchbum
    lv2trvlbchbum Posts: 2

    Level 1
    Playing via my app downloaded to my iPhone. Cannot receive lives from player friends. Always play on my mobile. 
  • _Elsa_
    _Elsa_ Posts: 37,330
    Hi guys, the studio has made a change with the lives and you can read more about it here:https://community.king.com/en/candy-crush-saga/discussion/257766/candy-crush-sagas-new-account-view

    If you are playing the game on king.com then that is a glitch and the studio is working on a fix.


  • Peewee
    Peewee Posts: 56

    Level 3
    thanks Elsa
  • kezza1971
    kezza1971 Posts: 1

    Level 1
    edited June 2019
    I am receiving lives but cannot send them - I am playing through Facebook and am ahead of all my friends so none of them have already passed the level. Can I not send lives to those lower than me on the leaderboard? @Jelly Jenny
  • idila
    idila Posts: 22

    Level 3
    I'm playing the game on king.com and still get no lives and cannot send them. It passed a week since we signaled this. Sure that someone is working on a fix?
  • Marilyn-3
    Marilyn-3 Posts: 79

    Level 3
    Idila, this has been going on since King's update May 29. Lots of promises that it's being worked on, but no resolution yet. Beginning to wonder.......
  • _Elsa_
    _Elsa_ Posts: 37,330
    Marilyn-3 said:
    Idila, this has been going on since King's update May 29. Lots of promises that it's being worked on, but no resolution yet. Beginning to wonder.......
    I wouldn't want to be a programmer at King right now.  It's like trying to find a needle in a hay stack.
  • ndrew2685
    ndrew2685 Posts: 9

    Level 2
    Also unable to send lives, but I can receive them.  My list of friends does not appear.
  • Peewee
    Peewee Posts: 56

    Level 3
    Elsa, I am now able to send Lives but still cannot receive them.
  • idila
    idila Posts: 22

    Level 3
    Peewee, are you sure that the lives arrive? If you don't get lives it is because they don't arrive also if your friends send them.
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