Why can't I send or receive lives from friends?

lv2trvlbchbum · June 2019

Playing via my app downloaded to my iPhone. Cannot receive lives from player friends. Always play on my mobile.

_Elsa_ · June 2019

Hi guys, the studio has made a change with the lives and you can read more about it here:https://community.king.com/en/candy-crush-saga/discussion/257766/candy-crush-sagas-new-account-view

If you are playing the game on king.com then that is a glitch and the studio is working on a fix.

Peewee · June 2019

thanks Elsa

kezza1971 · June 2019

I am receiving lives but cannot send them - I am playing through Facebook and am ahead of all my friends so none of them have already passed the level. Can I not send lives to those lower than me on the leaderboard? @Jelly Jenny

idila · June 2019

I'm playing the game on king.com and still get no lives and cannot send them. It passed a week since we signaled this. Sure that someone is working on a fix?

Marilyn-3 · June 2019

Idila, this has been going on since King's update May 29. Lots of promises that it's being worked on, but no resolution yet. Beginning to wonder.......

_Elsa_ · June 2019

Marilyn-3 said:

Idila, this has been going on since King's update May 29. Lots of promises that it's being worked on, but no resolution yet. Beginning to wonder.......

I wouldn't want to be a programmer at King right now. It's like trying to find a needle in a hay stack.

ndrew2685 · June 2019

Also unable to send lives, but I can receive them. My list of friends does not appear.

Peewee · June 2019

Elsa, I am now able to send Lives but still cannot receive them.

idila · June 2019

Peewee, are you sure that the lives arrive? If you don't get lives it is because they don't arrive also if your friends send them.

Why can't I send or receive lives from friends?

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