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I can't send or receive lives from friends - I’m invisible

suemj1
suemj1 Posts: 5

Level 2
edited June 2019 in Support
I can’t send or receive lives from friends. This happened about a week ago. The following message pops up when my friends try to send me lives....does not resolve to a valid user ID how can I resolve this?

Comments

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hello suemj1
    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

    I will need some more information, what device you using for this game?. Show a screenshot of the problem.
  • suemj1
    suemj1 Posts: 5

    Level 2
    Hello,  I use Apple iPad and play the games via Facebook.  I never had a problem before and notice in the forum lots of other people have problems with lives.  I can’t get a screen shot but I cut and paste the message shown below.
    Error does not resolve to a valid user ID
  • Pollerita
    Pollerita Posts: 1

    Level 1
    Ik have the same problem.

    Foutmelding
    10195472496 does not resolve to a valid user ID
  • _Elsa_
    _Elsa_ Posts: 37,346
    Hi @suemj1 and @Pollerita, welcome to our community!  I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.




Hey! Would you like to give us your opinion?

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