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Windows 10 Candy Crush app display issue

2

Answers

  • Scooterpie
    Scooterpie Posts: 6,660
    @Sammie_Campbell

    Try resizing your game screen. Make it narrower and taller like a smart phone screen would look. Put your cursor on a corner or side or end and drag it. 
  • Sammie_Campbell
    Sammie_Campbell Posts: 3

    Level 1

    @Scooterpie thanks but it just made the black bars wider
  • Scooterpie
    Scooterpie Posts: 6,660
    edited July 2019
    @Sammie_Campbell  try dragging it in different ways. Drag the way that makes the black bars narrower. The screen is going to look different. A longer, narrower screen but with no black bars. It will more like what the screen on a smart phone does if you play the mobile version.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hello @Scooterpie @Sammie_Campbell
    Currently, there are three different types of problems in Windows 10 App, in the latest version. 
    1. The Game's map  is bigger than the screen.
    2. Black border on top and bottom, which is incompatible.
    3. Graphics and some of the problems have been seen from others
    The issues have already been reported, and will be resolved soon.
    Keep a little patience 😊🙏
  • Deryck
    Deryck Posts: 1,376

    I reported this when the first iteration appeared. I didn't think it was an issue at the time so posted in General Discussion where few people go I guess. Wish I could move my thread to Support: https://community.king.com/en/candy-crush-saga/discussion/260331/new-cinema-design/p1

    The community mod recently dropped by the thread and confirmed it's a bug being worked on. Since my posting, as of yesterday my game now has the ridiculous zoom-in too. So it seems King is doing something. (making it worse imo..)

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    @Deryck 😊
    Of course the work is going on ✔🧬😋
  • Scooterpie
    Scooterpie Posts: 6,660
    @Sammie_Campbell  try dragging it in different ways. Drag the way that makes the black bars narrower. The screen is going to look different. A longer, narrower screen but with no black bars. It will more like what the screen on your smart phone looks like when playing candy crush if you play the mobile version.
  • Scooterpie
    Scooterpie Posts: 6,660
    edited July 2019
    My previous comment appeared twice but incomplete. I do not know why?  =) I could not delete it but I could change it so I did to this. I must have done something wrong???
  • Scooterpie
    Scooterpie Posts: 6,660



    @mercerik ;
    @Sukanta_Biswas 

    Thank you for your help. I am sorta new to participating in the Community although I have been playing Candy Crush for about 6 years. I am used to solving and getting around Candy Crush obstacles by myself.  Love the game. Enjoying the Community for the most part. Some people are not so sweet though!
  • Brize
    Brize Posts: 46

    Level 3

    Using W10 The text and icons are huge to what they were, some icons are not visible. Why is this happening it's ruining the game. Tried dragging the window to no effect. Unable to post screenshots, don't know why.


    Brize

Hey! Would you like to give us your opinion?