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I can not log in or out on my account
Answers
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Hello @trulsmaWe are very sorry for your problem. For several reasons your game app can be corrupted,And if this is the case, the problem can not be solved without uninstalling the game app.When logging in, By mistake, if you save email and password at the Kingdom Register option, then this problem will be there or while playing If the game app is crashing, the game app may be corrupted.Here are some tips for not/less facing this kind of problem in the future,Make your device software auto update.Make your game app auto update.Don't open game when battery below 25%Don't accept incoming call when you playing this game.Close all background running app before start this game.Make free device internal memory up to 2 GBKeep RAM free.Read here more https://community.king.com/en/candy-crush-saga/discussion/251268/having-problems-with-your-game-crashing-or-loading-on-mobile/p1?new=1In the current situation you will have to uninstall and reinstall and you will lose the booster,
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Yes, If you changed your facebook or kingdom password, without Log out game then this problem will come.trulsma said:Well, there must be some problem with my account. Because I have the same problem in both of my devices. Same error message. Can not be app problem in both devices? It startes after changing password.
( Specially if you click Log out all device )
