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Fabulous 5 points does no register

mirafi
mirafi Posts: 6

Level 2

Still 0 points for me despite completing many levels and sections. 

Best Answer

  • Jelly_Jenny
    Jelly_Jenny Posts: 1,889
    Answer ✓
    Thanks @Sukanta_Biswas!

    @mirafi This is something the game team is aware of and is looking into. In case you're wanting to collect points from passing levels, please note that the levels can't be previously passed ones but the latest levels.

    If that's not the reason you're not receiving points, the fix should come in the next game app update. Thanks for reporting! 


Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hello @mirafi
    I just wanted to drop you a quick message to say thank you for joining the King community 🙏🏻

    Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/ 
  • mirafi
    mirafi Posts: 6

    Level 2

    Still points 0? But I have had a lot of progress in the game during this Fab 5. I have seen many players complaining the same issue recently.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hello @mirafi
    Please check this step below 
    Check app update > Log out game > Restart device > Log in again.
    Let me know..
  • mirafi
    mirafi Posts: 6

    Level 2

    I’m sorry but these did not help. Still 0 in fab five. Progress is not giving any points.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    mirafi said:
    I’m sorry but these did not help. Still 0 in fab five. Progress is not giving any points.
    It can be a glitch. I'm tagging community moderator @Jelly Jenny
  • Jelly_Jenny
    Jelly_Jenny Posts: 1,889
    Answer ✓
    Thanks @Sukanta_Biswas!

    @mirafi This is something the game team is aware of and is looking into. In case you're wanting to collect points from passing levels, please note that the levels can't be previously passed ones but the latest levels.

    If that's not the reason you're not receiving points, the fix should come in the next game app update. Thanks for reporting! 


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