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Level 4372

burbot
burbot Posts: 11

Level 2
in Support
I have a glitch in my level 4372. 2 of the cherries fall on the right side and can't be captured 
«13

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hello @burbot
    We would like to welcome you to the king community. Thank you so much for being willing to joining🙏

    Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/ 
  • burbot
    burbot Posts: 11

    Level 2
    My 4372 is broken.  Can someone help me?
  • Bima_Kurda
    Bima_Kurda Posts: 8

    Level 2
    Re: level 4372. For many people, the cherries do not pass through the exit once the spawners are destroyed, but pass over onto the right side instead, where there is no exit. This has been an ongoing glitch (according to the posts here) for some time. Any chance it will get fixed? The level is impassable without a fix.
  • Bima_Kurda
    Bima_Kurda Posts: 8

    Level 2
    Here is a screen shot that illustrates the problem. Note the cherry that has passed onto the right side.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hello @Bima_Kurda
    Thanks for the screenshot.
    You have to wait maximum 6 hours because I am currently out from home 🤣
    Or I tag here @Elsa
  • burbot
    burbot Posts: 11

    Level 2
    Why doesn't King fix this glitch?  I am unable to play for over a week now
  • _Elsa_
    _Elsa_ Posts: 37,300
    Thanks for tagging me @Sukanta_Biswas.  Have any of you tried to play it today.  It does seem strange that the chierry ended up on the top right side.  I saw videos where there were licorice swirls and they ended up on that side.  I need you guys to please try to do it again and take a print screen.  If you need help doing the print screen please follow the steps here.
    If one of you could do a video that would be much better.  It helps to supply the studio with as much information as possible so they have an idea of where they need to go to fix it. 
  • Bima_Kurda
    Bima_Kurda Posts: 8

    Level 2
    Just played it again. Same problem.
  • _Elsa_
    _Elsa_ Posts: 37,300
    Ok thanks!  I am going to tag @Jelly Jenny who is the community moderator for this game.  She will see it when she comes in tomorrow and will notify the studio.
  • Jelly_Jenny
    Jelly_Jenny Posts: 1,889
    edited August 2019
    Hi @Bima_Kurda :waving:

    You're having this issue in Facebook - I have just tested the level and wasn't able to recreate the issue. Just wanted to double check if you're still experiencing this in your game? 

Hey! Would you like to give us your opinion?

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