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How do I contact King about not receiving awarded gold bars on the sugar track?

jeanac
jeanac Posts: 5

Level 2

When I play the Sugar Track I'm being "awarded" several gold bars that never get credited to my count of gold bars.  I do receive gold bars when come in 1st, 2nd or 3rd when finishing an episode.  I just do not get them anymore when I get them on the Sugar Track.  I've not been credited for at least 10-15 gold bars to date.

Answers

  • Hi @jeanac
    We would like to welcome you to the king community. Thank you so much for being willing to joining😊

    The boosters & Gold bars from Sugar Drop is not being added to the booster bank account. We noticed the problem and the solution is working, you have to be patient.😎
    If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
    Good day.
  • jeanac
    jeanac Posts: 5

    Level 2

    Thank you but I was referring to Gold bars from the Sugar Track, not Sugar Drops.  Hopefully that fix is in the works too!

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