change of facebook linked to king account

Question

Hello,

I am using king account and want scores to sync to new facebook account, going forward want to use facebook sync, but if I login with new facebook, all levels and scores are gone

To the king account with email id vcg1604170@gmail.com my old facebook account is synced, I have a new facebook account with same email id, please can you remove the link to old facebook id and link both king and facebook on same vcg1604170@gmail.com

thank you

VV · Answer

Hello team, where can I link or delink facebook and king accounts, don't see it in config or there is no settings as per some previous post

Creative_Elsa · Answer

Hi VV, sorry for the delay in responding. I don't think changing your Facebook account your progress will get transferred but let's try this first.  Check out the information here and see if it works:  https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

If it doesn't, please write back here and I can forward this to a King Admin that can check your accounts and perhaps help you further with this issue.