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Error in Level 5362 Candy Crush Saga

meeganjane
meeganjane Posts: 34

Level 3
in Support
Hi, I am playing Candy Crush Saga Level 5362 and there is an error in the game. The licorice squares are falling into the bottom half of the game board and they won't stop. The only way to stop the falling is to quit the game. I have now lost 2 lives and some of my extras on Build a Bot. I am going to quit and stop playing until I hear back from you about fixing this issue. Many thanks
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Answers

  • Werner_Cichy
    Werner_Cichy Posts: 30,115
    @meeganjane
    The problem was known and should have been fixed yesterday. Yesterday it was okay with me. Check your Windows app for updates.


  • Werner_Cichy
    Werner_Cichy Posts: 30,115
    edited September 2019
    @meeganjane
    Here are some post

    https://community.king.com/en/candy-crush-saga/discussion/265119/candy-crush-saga-level-5362#latest
  • Jackie_Coe
    Jackie_Coe Posts: 104
    I have just played this level and have experienced the same continuous licorice drops.  The only way to stop it was to quit and in doing so I lost all my boosters.  This was 12 September at 6.45pm
  • Jackie_Coe
    Jackie_Coe Posts: 104
    Just played the level again and passed (thankfully)
    Cannot understand what went on , just another bad joke from King?
  • Baltza
    Baltza Posts: 2

    Level 1
    I have just played 5362 and there is an error with the licorice. Today 13 th september 7.49 a.m.
  • bears54
    bears54 Posts: 1

    Level 1
    I have an error message and it says invalid access token  and I can’t get lives or send lives 
  • arleen1015
    arleen1015 Posts: 1

    Level 1
     I also am playing level 5362. I have the newest update. And it is September 13 and I also have the licorice flowing at the bottom. I have used boosts and if I quit will lose what I have already built up. 
  • Jackie_Coe
    Jackie_Coe Posts: 104
    Hi Arleen,l
    As you can see from my above two posts, this happened to me.  I have no idea if this is correct but if you wait until all the yellows are ready at the bottom of the screen, and then zap them in sequence, this MAY stop the continuous liquorice??

  • cnut
    cnut Posts: 5

    Level 2
    meeganjane said:
    Hi, I am playing Candy Crush Saga Level 5362 and there is an error in the game. The licorice squares are falling into the bottom half of the game board and they won't stop. The only way to stop the falling is to quit the game. I have now lost 2 lives and some of my extras on Build a Bot. I am going to quit and stop playing until I hear back from you about fixing this issue. Many thanks

  • cnut
    cnut Posts: 5

    Level 2
    cnut said:
    meeganjane said:
    Hi, I am playing Candy Crush Saga Level 5362 and there is an error in the game. The licorice squares are falling into the bottom half of the game board and they won't stop. The only way to stop the falling is to quit the game. I have now lost 2 lives and some of my extras on Build a Bot. I am going to quit and stop playing until I hear back from you about fixing this issue. Many thanks


    Just get rid of the keys. You may need to use your

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