Why my Id is duplicated in the dashboards CURRENT LEVEL and in the RANKING?

mcarapes · September 2019

Image: https://us.v-cdn.net/6030983/uploads/editor/3t/bu4ney0qwsw1.png

Regards

Sukanta_Biswas · September 2019

Hi @mcarapes
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

We're sorry for your problem. In some cases we received reports of such problems but within 72 hours the problem was auto- resolved. Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Please let me know if you have the same problem after 72 hours.
Have a good day.

mcarapes · September 2019

Thank you for your response, but I have had this problem for a few months now, I am also playing on my personal PC directly in Facebook.

Another problem I have is that my friends cannot visualize me on their position board.

Scooterpie · September 2019

@mcarapes @Sukanta_Biswas
I have also had this problem for a few months. None of my Facebook friends really play anymore so this has not effected me. I also get double treat calendars on my mobile. Too bad that they are the timed boosters. Most problems of this nature seem to get worked out but these have been going on for a while.

Sukanta_Biswas · September 2019

@ScooterpieYes you are completely correct 😊
@mcarapesSome of your friends from Leaderboard are real friends of my facebook, but their pictures here are not accurate.Hopefully your problem will be automatically resolved but you should check the browser update, Clear Cache data & Delete search history.
Let me know.

Scooterpie · September 2019

@Sukanta_Biswas
Have done all of the above. Problems persist. Does not effect my ability to play so I am ok! Thank you! 🔨🍭🔨🍬

mcarapes · September 2019

I already did everything indicated the problem persists

Why my Id is duplicated in the dashboards CURRENT LEVEL and in the RANKING?

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