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Gold bar collecter function disappear ,my every level go through without earning gold bar.

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arwirnrao
arwirnrao Posts: 41 Level 2
in Support
Gold bar collected function disappear ,my every level go through without earning gold bar. Already logout game,restart device, still same problem
Flag · Helpful 1Sweet Love Haha

Answers

  • arwirnrao
    arwirnrao Posts: 41 Level 2
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    Champion race also disappeared,not earning anything even win levels...
    Flag · Helpful 1Sweet Love Haha
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
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    Hi @arwirnrao
    We would like to welcome you to the king community. Thank you so much for being willing to joining😊

    Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this same time.
    If you not received Episode Race that mean you are now not under the testing group.
    However, Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In.
    If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
    Flag · 2Helpful 1Sweet Love Haha
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
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    Hi @arwirnrao

    I already answered your previous post. Please do single post for the same problem 😊
    This post is now being closed. 
    Flag · Helpful Sweet Love Haha
  • arwirnrao
    arwirnrao Posts: 41 Level 2
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    Still loss gold bar earning, even win every level 
    Flag · Helpful Sweet Love Haha
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
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    Hi @arwirnrao
    We would like to welcome you to the king community. Thank you so much for being willing to joining😊

    Of course I want to help you, but you need to give me some more information so Tell me more about your game problem.If I get the right information from you, it will be easy for me to help you. 
    Flag · Helpful Sweet Love Haha
  • Jelly_Jenny
    Jelly_Jenny Posts: 1,889 Community Manager
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    Hi @arwirnrao and welcome to Community on my behalf too :) 

    I wanted to let you know that I have merged your recent posts into one. We'll be glad to help but in order to keep things tidy around Community, it's good to have all issues in one post. 

    Was your issue that all of your extra challenges have disappeared? 

    Flag · Helpful 1Sweet Love Haha

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