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the game does not start

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Answers

  • UX68
    UX68 Posts: 4

    Level 1

    Well, it looked as if there was an update available - so of Course I updated as thé last version wasn't able to start thé game. 
    But the same problem as before occurs directy - the orange King view shows, and then immediate shutdown.
    Checked the version to write it here - and whoaw... still says 1.159.0.2!
    Appreciate your prompt fix with the next, working, version!
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Answer ✓
    UX68 said:
    Well, it looked as if there was an update available - so of Course I updated as thé last version wasn't able to start thé game. 
    But the same problem as before occurs directy - the orange King view shows, and then immediate shutdown.
    Checked the version to write it here - and whoaw... still says 1.159.0.2!
    Appreciate your prompt fix with the next, working, version!
    What device you are using for this game? 
    Android latest version 1.160.0.3
  • UX68
    UX68 Posts: 4

    Level 1

    I'm on a Sony tablet, and now it says 1.160.0.3 - just like you stated. 
    Problem still the same though... :-(
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Answer ✓
    Hi @UX68
    We've found more problems like this and our team is working to resolve it.
    Don't delete or uninstall game app, and wait for the next news. 
    Hopefully this will be solved with the next app update.
    If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
    Have a good day.
  • Mansory
    Mansory Posts: 7

    Level 2

    Super... i uninstalled and reinstalled already...

  • Bigdm50
    Bigdm50 Posts: 2

    Level 1

    Are there still issues with Candy Crush loading? I received an on screen message there problems yesterday. Tried again later and wouldn't go past orange screen, now stuck on blue screen. Help please!
  • Mansory
    Mansory Posts: 7

    Level 2

    I updated yesterday to version 1.161.0.2

    The game is still not loading, stuck on orange screen... now since 12th september!
  • tsaytds
    tsaytds Posts: 257
    edited October 2019
  • Mansory
    Mansory Posts: 7

    Level 2

    edited October 2019
    Hi...

    Apparently there is nothing new to the problem.
    I played Candy Crush Saga for many years ...
    There were many updates without problems ...
    Now it is not possible to start the game for over a month!
    If you turn to the support, you get ready-made standard answers that did not help. That makes me sad.
    I'll probably stop playing, oh what am I saying ... I did that over a month ago!



  • Mansory
    Mansory Posts: 7

    Level 2

    new version 1.163.0.7 installed...

    game is still not starting!

Hey! Would you like to give us your opinion?