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BlueToothFairy

BlueToothFairy
BlueToothFairy Posts: 5

Level 2
in Support
Can you please remove THE ELDRED PRESERVE ad? It crashes the game every single time and won't allow to return to the level. Instead of extra freebie, you get stuck. So far it acts like a virus.
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Best Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Answer ✓
    BlueToothFairy said:
    I will send a screenshot as soon as I see it play again. Once it happened, every time it happens to haunt me, instead of actual video there is just plain black screen, with the business name in upper left corner, and play/stop button that does not play anything. The Eldred Preserve is a real estate firm selling property in Catskills. Not only I'm stuck on ridiculously hard level, I don't dare to ask for a freebie. 
    The problem has already been reported. You have to be patient and the problem will be solved.😉😊
    Flag · Helpful Sweet Love Haha
  • DeepshikhaSharan
    DeepshikhaSharan Posts: 2,676
    Answer ✓
    Try reinstalling
    Flag · Helpful Sweet Love Haha

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi @BlueToothFairy
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

    I will definitely send your feedback, to our CM. However, if you show me a screenshot of the ad, it will be easier for me to report.
    Flag · 1Helpful Sweet Love Haha
  • BlueToothFairy
    BlueToothFairy Posts: 5

    Level 2
    I will send a screenshot as soon as I see it play again. Once it happened, every time it happens to haunt me, instead of actual video there is just plain black screen, with the business name in upper left corner, and play/stop button that does not play anything. The Eldred Preserve is a real estate firm selling property in Catskills. Not only I'm stuck on ridiculously hard level, I don't dare to ask for a freebie. 
    Flag · Helpful Sweet Love Haha
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Answer ✓
    BlueToothFairy said:
    I will send a screenshot as soon as I see it play again. Once it happened, every time it happens to haunt me, instead of actual video there is just plain black screen, with the business name in upper left corner, and play/stop button that does not play anything. The Eldred Preserve is a real estate firm selling property in Catskills. Not only I'm stuck on ridiculously hard level, I don't dare to ask for a freebie. 
    The problem has already been reported. You have to be patient and the problem will be solved.😉😊
    Flag · Helpful Sweet Love Haha
  • DeepshikhaSharan
    DeepshikhaSharan Posts: 2,676
    Answer ✓
    Try reinstalling
    Flag · Helpful Sweet Love Haha

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