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Ad keeps popping up whilst I'm playing my level

irenerees
irenerees Posts: 1

Level 1
in Support
there is an ad that keeps popping up whilst I'm playing the can't he game. I'm playing on a iPad. And the ad will not play so I have to log out all the time. How do I remove this add from popping up all time whilst I'm playing. I've added a screen shot to show you the ad in question. It's the same ad all time. 

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hello @irenerees
    We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

    Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/
  • siobhan7
    siobhan7 Posts: 1

    Level 1
    I'm having a similar problem. Ads popping up *during* a level. When I go back or close the ad it reloads my game, quitting the game I was playing. Incredibly annoying! 
  • iosman1234
    iosman1234 Posts: 21

    Level 3
    Sukanta_Biswas said:
    Hello @irenerees
    We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

    Please provide as much information as we can for this chatroulette issue as well as a screenshot or video and I will happy to help look into it. ometv For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/

    thanks for the information.

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