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Sukanta_Biswas said: Hi @Sakalos7 Probably, You may have logged in to another Facebook on your device. And that facebook is active on the device's user account. Your game is connecting to another Facebook for this.Open Facebook app > Log out > Remove other Account > Restart device > Open facebook App > Log in.Let me know.
Sakalos7 said: iPhone with last iOSupdateinsync with Facebook and I tell you that the problem begins and august not always avatar correct
When you give an app access to your Facebook account, that access expires after 90 days. The app then loses access to your account, which may affect your progress and friends list.
You can check which apps are active, expired or have been removed from your account by clicking this link: https://www.facebook.com/settings?tab=applications
If the game is listed as ‘expired,’ it means your friends list and progress may not sync with the game.
Click ‘Renew Access’ to reactivate the app’s permissions.
You might also want to check your active app-permissions by clicking the ‘view and edit’ link. If 'Friends list' is not selected, our games will not be able to view your friends, and you will not be able to send messages or receive help from them.
Remember, you'll have to do this every 90 days.
If this does not work, we have other articles that might help.
Let me know.
Sukanta_Biswas said: Hi @Sakalos7 We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗We're very sorry for your problem. I will need some more information to answer you so please help me with the correct informations.What device are you using for the game?Did you sync the game with Facebook or the Kingdom before?Your Avatar, Gold bars Correct ?Let me know, I'll ask you to do some troubleshooting checks.
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Why? Does this happen often. I was getting into playing the game but not so sure if I'll be playing anymore.
My music event isn't showing up anymore. There's still 14 hours left and I've almost completed it. I need help please
what happened to the music event? I completed my last but one tape and did not get it. I had only one more tape to go. This is very frustrating and might be my last time playing candy crush
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
I need to speak to someone about 2cdays of not receiving 1.99 what I purchased 20 minutes free playb
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…