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Fantastic 5 not working...it says i have earned the points but o m recieving none of them and it is
Answers
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Dear community,
As all of you are currently experiencing, you are able to open the Fantastic Five feature from the Power Up's menu, or you're seeing the countdown timer is stuck at 00:00.
There is something which is affecting this countdown display and our team is working on a fix. But please remember that this is a display issue only
What about my team's rewards?
I wanted to reassure you that although the counter display isn't working, the points you're winning are still being collected, and you can be confident you'll still be receiving your due rewards if your team reaches any prize milestone.
Our team is working on it and, at the moment, I can already share with you that this display issue might be fixed with the next version of the game!
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Hello everyone!
Update in regards to the display issue. Within the latest version of the game (version 1.163.0), we fixed the display issue.
Unfortunately, for some players, it hasn't been fixed yet. The team is aware of it and already working on a solution. Thank you for all your reports!
Please remember that this is a display issue only. The points you're winning are still being collected, and you can be confident you'll still be receiving your due rewards if your team reaches any prize milestone.
Thanks a lot for your understanding while fixing the display issue. 🙂
Have a delicious day!0 -
Pounawea said:Dear community,
As all of you are currently experiencing, you are able to open the Fantastic Five feature from the Power Up's menu, or you're seeing the countdown timer is stuck at 00:00.
There is something which is affecting this countdown display and our team is working on a fix. But please remember that this is a display issue only
What about my team's rewards?
I wanted to reassure you that although the counter display isn't working, the points you're winning are still being collected, and you can be confident you'll still be receiving your due rewards if your team reaches any prize milestone.
Our team is working on it and, at the moment, I can already share with you that this display issue might be fixed with the next version of the game!
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Thank you for sorting this issue. Mine is now fixed 👍🏻0
