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Gold
Answers
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Hello @Faith_White Hearty Welcome to the Candy Friends section of our friendly King Community
Is your Gold Bar count 0 currently, because you have not received any after downloading the game? Or were you supposed to receive an extra 50 GB?
I have started my game more than a year ago! Hence, I do not remember exactly when we will receive those 50 GB!!
Can you please post back? Thank you!
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Hello again @faithwhite1844 I am sorry to say that I cannot figure it out without much detailsfaithwhite1844 said:I hope you can figure it out.
But, I am glad to know that you have received the initial 50 GB which you were supposed to receive after downloading the game!
Please be patient with me as I would like to take more info to clear the issue and send the proper assistance you need! By any chance, are you talking about the original Candy Crush game OR the Candy Soda game?
Because, we do not have the "Episode Race" feature in the Candy Friends game yet and you have posted in Candy Friends category!
Talk to you soon!
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Oh! Got itFaith_White said:I am talking about the original Candy Crush Saga. I did not receive the 50 gold for downloading the game. I have 10 gold because I won two episode races.
Because you have addressed QueenMia in your main post, I got confused!! She takes care of Candy Friends game, but not Candy Crush! It is OK, like I said above, I will direct you to the proper assistance
Can you please answer few more questions?
1) What device are using to play the game?
2) Are you logged in through Facebook OR Kingdom account?
3) When did you download the game? -
That's OK @Faith_White🤗
Thank you for providing the details. Now one more.... the team will need your game user ID number to look into your game and this link will help you to find it
https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it
Talk to you soon! Have a great rest of the day/evening!
