Has daily bonus changed?

jeanie52jeanie52 Posts: 1
Will not let me collect daily bonus other than day 1. It has been this way for several weeks. Please fix. Thanks.  ID 1003052185

Answers

  • bearwithmebearwithme Posts: 4,285 Superstar
    Hello @jeanie52 and welcome to our wonderful community.  I am sorry to hear you are having this problem.  You are not the only person to report this problem.  It appears to be a glitch.  What platform are you playing on (PC or mobile) and what specific model and software are you using?  The more information we can provide to the studio, the easier it will be for them to figure out what the problem is and how to fix it.  In the meantime - you can also let customer support know by submitting a form thru this link: https://soporto.king.com/contact

    I have already let the Candy Crush Saga Community Manager know there is a problem.  




    "Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh

    Be sure to come check out the  Beginner's Corner and visit the lounge area 💕💕

    If you are new to the community please check here for helpful info: Learn more about the King Community

    💕Love Candy Crush Friends?  It's going to be Friend-Tastic ❄️ Find out more here for a chance to win 10 Gold bars!
  • bearwithmebearwithme Posts: 4,285 Superstar
    Hello @Jeanie52 - can you please take a screenshot two days in a row showing the calendar still at day one - but showing the actual date also.  Since you are playing on a PC, hopefully you can do this.  Once we have the screen shots the studio can look into your problem a bit more.  Thank you. 



    "Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh

    Be sure to come check out the  Beginner's Corner and visit the lounge area 💕💕

    If you are new to the community please check here for helpful info: Learn more about the King Community

    💕Love Candy Crush Friends?  It's going to be Friend-Tastic ❄️ Find out more here for a chance to win 10 Gold bars!
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Categories

Leaderboard