No longer able to exit an unstarted board without losing lives☹

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Answers

  • mercerikmercerik Posts: 3,601 Level 5
    edited December 2019
    Hello @mercerik - I understand where you are coming from but I have found in the past a combination of voting and voicing their opinion can sometimes help and it also gives a better picture to the studio.
    @bearwithme

    Which one is better, getting straight where the action is where the objection is added to the list of members airing their gripes or waiting for the votes to come in? Voting might work for some but not necessarily for all especially this one. Voicing an objection has a face of a person to it. It has more force to it if you ask me. Members who comment on an idea might or might not have tapped the Green Voting bar. Do you see what I am heading at?

    Voting in this case would be to King Games' advantage. A good delaying tactic, hoping that this outrage will die down soon and be forgotten. Think about it! 

    Are you really supporting the members who are affected by this because I've never seen you and the rest of the Superstars comment at the CM's Announcement? Are you all distancing yourself from this? Do you still remember that you are one of us?

    A Thing Of Beauty Is A Joy Forever
    - John Keats

    Welcome To My Backyard!

    Quote:
    Life is a circle of happiness, sadness, hard times and good times. 
    If you are going through hard times, have faith that good times are on the way. 
  • Hey! Would you like to give us your opinion?

  • honeyhaleyhoneyhaley Posts: 2 Newbie
    I too am in the 5000 and higher games.  Thank you Candy Crush for this “fix.”  I will now be able to save time and money since I will no longer be playing your game. I will check back occasionally to see if you have fixed your “fix.”  Until you do, I will not be playing or spending any more money with you. You are going to be losing a lot of people. Well done!
  • diamonds444diamonds444 Posts: 11 Level 2
    I don't understand how they consider this a "fix".    Aren't they the ones that suggested to back out of the level 
  • Denise-13Denise-13 Posts: 1 Newbie
    Same for me!! I'm at level 5733..and cannot reset the levels anymore!. Whyyy...but whyy are you doing this? You must see that  this change made a lot of people unhappy! That's not  the right way to keep us playing! Please fix this! Thank you!
  • diamonds444diamonds444 Posts: 11 Level 2
    edited December 2019
    I have sent them messages about this issue.  Surprise they are not responding!!!
  • sjj5614sjj5614 Posts: 2 Newbie
    Somebody at King decided to “fix a bug” that allowed reset without penalty. They will discover it kills their Golden Goose in short order, as loyal players get pissed off. I’m done with this nonsense. I sent King an email and so should you. 
  • mercerikmercerik Posts: 3,601 Level 5
    sjj5614 said:
    Somebody at King decided to “fix a bug” that allowed reset without penalty. They will discover it kills their Golden Goose in short order, as loyal players get pissed off. I’m done with this nonsense. I sent King an email and so should you. 
    Hi there @sjj5614 ! Welcome to the Community!

    This is not a bug! It is intentional! Please join us and help with this cause by clicking on this link: https://community.king.com/en/candy-crush-saga/discussion/271961/heads-up-game-issue-with-lives-is-going-to-be-fixed#Item_157

    Voice your objection and be heard! This is where the action is!

    Thanks!

    A Thing Of Beauty Is A Joy Forever
    - John Keats

    Welcome To My Backyard!

    Quote:
    Life is a circle of happiness, sadness, hard times and good times. 
    If you are going through hard times, have faith that good times are on the way. 
  • debnevdebnev Posts: 1 Newbie

    Not being able to reset the board is ridiculously exploitative. Seriously! I’m in the mid 3500 levels and if I want to make a strategic decision to not use a board that should not mean I lose a life and the boosters I’d selected. That’s just spiteful and greedy. Come on!!!! Revert back already. 
  • mercerikmercerik Posts: 3,601 Level 5
    debnev said:

    Not being able to reset the board is ridiculously exploitative. Seriously! I’m in the mid 3500 levels and if I want to make a strategic decision to not use a board that should not mean I lose a life and the boosters I’d selected. That’s just spiteful and greedy. Come on!!!! Revert back already. 
    Hi there, @debnev ! Welcome to the Community!

     Please join us and help us with this cause by clicking on this link: https://community.king.com/en/candy-crush-saga/discussion/271961/heads-up-game-issue-with-lives-is-going-to-be-fixed#Item_157

    Voice your objection and be heard! This is where the action is!

    Thanks!



    A Thing Of Beauty Is A Joy Forever
    - John Keats

    Welcome To My Backyard!

    Quote:
    Life is a circle of happiness, sadness, hard times and good times. 
    If you are going through hard times, have faith that good times are on the way. 
  • humphreyhumberthumphreyhumbert Posts: 7 Level 2
    There's a thread all about it here: https://community.king.com/en/candy-crush-saga/discussion/271961/heads-up-game-issue-with-lives-is-going-to-be-fixed/p1

    But fret not! Your friends at King have positioned your ability to restart a game without losing a life as an "issue" that they've helpfully "fixed." 
  • Andreas_HaardtAndreas_Haardt Posts: 5 Newbie
    This change makes me very angry!
    It was a great feature to restart a level without losing live. My decision: I play more Toon-Blast and will not purchase anything for King until this feature is back!
  • PounaweaPounawea Posts: 3,698 Community Manager
    Hello everyone,

    Thanks for all the feedback. However, as you may know ( @humphreyhumbert shared a link in a previous post) there was a previous discussion in regard to this topic and it was closed.

    To give you an update on that, there is no news to be shared but if we do have news, we will let you know in a new post.

    Thanks for your understanding.

    [closing this thread now]
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