I have installed candy crush saga on my tablet. I have signed in through my Facebook account but it has put me back to level 1. And I am on level 3678 can u help please thank you
Hello @Tezbo and welcome to our friendly community. I am sorry to hear that happened. If you have been playing the game through your Facebook account it should definitely have brought you to your current level.
I am sure you must have the most current version of the app since you just installed it. Can you please clear your cache and close your tablet for at least 10-15 seconds, then restart it and reopen the app and see if that has managed to get you back to the correct level.