Problem with level 6136 is not solved.

Fröschli · January 2020

After collecting the keys, the fruits do not fall down, there are always blocked.

Spinnifix · January 2020

Hello, I think it's a technical mistake. There are currently many technical problems and the team is already working hard on them. It could be that he shows up again. Get back in touch later !!! Thank you I'm still happy to pass it on to @Elsa. I wish you a nice day and a lot of fun & good luck

Sukanta_Biswas · January 2020

Hi @"Fröschli"
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

I will need some more information to answer you so please help me with the correct informations.
What device you're using for this game?
What is game app version?
Let me know.

_Elsa_ · January 2020

Thanks for tagging me @Spinnifix! Let's tag @bearwithme because she is handling this issue for the community manager.

Fröschli · January 2020

I have got a smartphone Motorola G 5. The app has got the No. 1.166.1.1.

Fröschli · January 2020

Thank you so much, everything is allright.

Spinnifix · January 2020

https://community.king.com/en/candy-crush-saga/discussion/274649/candy-crush-level-6136/p1

Hello everyone

There are problems with this level, which has already been answered by one of the superstars. Please go to this link and follow the steps. I add that the team is working hard on the many technical problems that are currently here. Please be patient. Otherwise please mark the superstar @bearwithme . She will help you then !!! I wish you a nice weekend and don't forget the fun. Sincerely, Spinnifx

Sukanta_Biswas · January 2020

Albert_Heinrich · January 2020

Level 6136 still not fixed. Lost out on quite a few lives as well as time and boosters

Sukanta_Biswas · January 2020

Albert_Heinrich said:

Level 6136 still not fixed. Lost out on quite a few lives as well as time and boosters

What device you're using for this game ?
What is app version ?
Please let me know.

bearwithme · January 2020

Hello everyone - the studio released a fix at 6 pm Central European time 9 Jan 2020 and it appears that @"Fröschli" no longer has the problem. But two other people in different threads say they still have a problem. If you still do too @Albert_Heinrich, can you please comment with the make/model and software version of the platform you are playing on (As @Sukanta_Biswas requested above). Also can you please tell me whether you used any boosters to collect the keys (like a hammer) and also provide your game ID? "Find Game ID Number" This information will help the studio troubleshoot further.

Thank you.

Problem with level 6136 is not solved.

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