Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @Alaska_
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.š
We're sorry for your problem. In fact, if you change your Facebook or Kingdom password without logging out the game, the game app will be corrupted.Ā There are several different reasons, that you may have this problem. If you find the image below while connecting game to the server, you can be sure that your game app has been corrupted.
In that case, you must uninstall and reinstall the game app.There is no other way. You will lose all the stored boosters to do this, but will regain your gold bars and game progress.
If you can't find it, tell me again.š
Welcome to the Community,
Try following steps to Troubleshoot -
Ā¶ Check Your Internet Connection. It might be the cause of your problem.
Ā¶ Try Playing over Wi-Fi , check that your full game occurs.
Ā¶ Click here to if any above solutions haven't worked.
@Pounawea @Community_Team will help if any of the above solutions didn't worked for you.
I hope your problem gets solved.
Have A Nice Day!