I had cc on my iPad and iPhone I have played for almost 8 years and spent ALot of money. Recently cc on my phone was messing up, I deleted the app n then reinstalled it. But, it went to level 1 not the level I am on. My iPad still has the correct level which is 4165 but I want to have it back on my phone at the same level. I tried doing back up but that did not work. How can I sync my iPad to transfer the correct level to my iPhone. ONE PISSED OFF CUSTOMER
Hi @ponigirlgmh@britrose and welcome to our adorable Community 😊 I am so sorry that both of you have experienced this issue. Please follow the link below and you will see some tips on how to save your progress and get it back.