Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.
This is now fixed and an update for this is being rolled out!
Please make sure to update the app to the version 1.71 that has been released on all devices.
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.
Hi guys!
The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.
Some of you are able to send out Lives and requests, but they are not going through the system.
This is being looked into and a fix for this will come in a forthcoming update of the game.
I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.
Thanks for your patience!
I have installed and unistalled the game multiple times and still get over 10 messages to 30 messages multiple times a day that people need lives. Its annoying cause I barely get lives sent to me and all I ever get is people needing lives but it has to be a glitch cause my husband sends me requests 24/7 and he isn't on his phone. This all just started last week. Please help and fix
I am playing on my iPad
No @babzie you do not want to delete and reinstall the app. That will cause you to lose all your saved boosters and lives. What platform are you playing on?
Hello @janineallen - this actually has been identified as a problem - but the studio now has a solution.
Please make sure to update the app to the version 1.71 that just was released in Google Play on Android devices. The update is on the way to all other devices, so stay tuned!
So how do I update the app? Delete it then download again?
Hello @babzie and welcome to the King Community! This has been an ongoing issue but a solution has been found.
I’m playing on my iPhone.. I’m not sure what you mean about game history. I know this is happening to my friends as well.
How do I get the lives to go into , my account? When I accept them they get a check mark but never go into my account. What can I do ? Or what can you do to fix this problem?
Welcome to our community @janineallen! Where are you playing the game - mobile or computer? Facebook or King? I am not aware of a glitch but that doesn't mean that a new one isn't starting. Do you clear the history on your game daily?
In my messages I have several (28 and rising) life requests that won’t go away. I don’t even think the lives are being sent to the people. Is there is glitch or what’s happening?
I don’t want send any life
Please show me a screenshot of your problem.😎
I don’t have Facebook account
You can turn off app request from Facebook's notifications Settings.
I don't send lives to anyone who asks me. How can I cancel requests that I don't want to
Hi @burgman64
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊
The notifications, in your mailbox will not be all lives either, meaning there will be some lives request from others. Anyway show me a screenshot of what kind of problem you are having.
I have many requests but not all of them I want to accept, as a gate.
Yes thank you- candy crush saga - I hope they get it fixed soon!
New here? Sign in or create an account to join the fun.
for In the last few days I am getting soooo many more requests for lives ( and also some lives) than normal all from same people normally do but they say are not sending that requests. It’s excessive. What is up?.
How can I block a friend for friend requests? I am getting 40+ at one time. It appears to be a glitch.
Same here. I have now 300 request to help a friend that cannot be removed. Please help with correcting this glitch. All my friends are also facing the same problem
Hi @rlane0408
Your question is not related to the game. You need to contact Facebook Support. 😎
Can King please sort out with Facebook as I and my friends are facing the same problem. No point to King for pushing the buck
If the whole King Community is facing the same problem I believe its King's responsibility to straighten with Facebook.
Hi @Ah_Kwang
Lives problem is a known issue.
Our technicians have now isolated the cause of the fault and are creating a fix which will be available in a game update, version number (1.171), coming soon.
Please make sure that you have your device set to automatically update apps, so it can be downloaded as soon as it becomes available.🙂
Hello @lauriemlikescandy Hearty Welcome to our friendly King Community 🤗
By any chance, are you talking about the original "Candy Crush Saga" game? If so, there has been an issue with "Sending and Receiving Lives" feature from past few weeks! The lives won't be send, and even if we send, there will be multiple requests from the single player!!
The Studio team is already aware about the issue and trying very hard to resolve the issue and send a new update soon. But, unfortunately, it is taking bit longer than expected!
Here is the main thread for you to keep an eye for updates and/or any news you can find out ---> "LIVES Issue in Candy Crush Saga"
Can you please post back and confirm about the game! You can simply type in the empty dialogue box given below.
Thank you very much for your patience and understanding! Have a great rest of the day/evening! 🌸
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
