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I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.
This is now fixed and an update for this is being rolled out!
Please make sure to update the app to the version 1.71 that has been released on all devices.
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.
Hi guys!
The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.
Some of you are able to send out Lives and requests, but they are not going through the system.
This is being looked into and a fix for this will come in a forthcoming update of the game.
I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.
Thanks for your patience!
The messages ( life request and lives) in my game on my iPhone keep returning even after use
you seem to have fixed it in my game on PC desk top! Are the working on fixing ti ISO one?
Hi @OmaD61 welcome to our community. I am going to post some links below to help you learn how to navigate through the community.
We currently have a poll going to see which is the most favorite King game that players love to play. You can vote here. I am also going to give you some very important links below so that you can learn how to navigate through the community.
Here is a link to help you learn your way around the community. Let's learn more about the King community!
Make sure to check out the Contest Area for a chance to win gold bars! You can check if your game is running any current contests, as well as the community contests (General).
To check out the game community for your King game(s) check out the "Newbies, this message is for you" here. Click on your game(s) and learn more about your game community.
Please check out the “Idea” area for some of our candy crush games here. Vote! Vote! Vote!
Hi @lisal62 welcome to our community. I am going to post some links below to help you learn how to navigate through the community.
In my game my friend s asking life for their game.if I accept the request .it's not move from mail box.please check the issue
Thanks for trying, @kiara_wael, but this has nothing to do with the question I asked about why all the lives I had saved up in my mailbox suddenly disappeared.
Hi @tonebrurok welcome to our community. Where are you playing the game - Facebook or King? Computer or mobiel device? We need more information.
I am going to post some links below to help you learn how to navigate through the community.
Hi @hagfan88 welcome tto our community. I am going to post some links below to help you learn how to navigate through the community.
Hi @breecoo welcome to our community. I am going to post some links below to help you learn how to navigate through the community.
Hi @breecoo . Welcome to our Community 🙎♀️
Sorry to hear about your healthy hope you get well soon 🌹
Have discussion about lives . you can check out here
@Rose_Weber
You will find the most recent info on this topic by clicking the Read Before Posting box above.
I know I’m up to 13 requests I can’t get rid of
Yes they ask you what the problem is and then they don’t fix it
hey, when i give life to friends, IT dont dissapear??,
My game won’t send lives to friends that request a life
Candy Crush is my favorite game,especially during chemo treatments. I have 2 friends that request over 50 live many times a day. How are they doing that? I’m tired of sorting through all of that to find even one or two for myself. How do they do that. Thanks for this awesome game.
Brenda. Ps thanks for my Kimmie doll. Love her.
Looking at all these posts, this was supposed to be fixed a month ago. No progress at all. Very disappointing to say the least.
Hi @lisaloo . Welcome to our Community 🙎♀️
There have discussion about lives here 👇️
Hi @OmaD61
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊
Such an issue has been in the game for some days but it was recently solved and You'll get rid of the problem if you update the game app. I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Let me know if you have the same problem after doing this.
Thank you.
My messages keep reappearing and not clearing after use of lives or confirming life requests
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My lives are not fixed yet and it has been weeks on my iPad and iPhone. They both have been updated. My friend has been having the same problem. The ask requests don’t go away after I send them to friends. When is this going to be resolved? I have written to you before and you keep saying you are working on it.
Hi @prakashaadit
Hi @L2thaJ This kind of problem was in the game for a few days. However, the latest update fixed the issue.
You can check for updates to your game app HERE. (Android)
After checking for updates, Log out game = Restart device = Open game & Log in.
Please let me know.
several friends had been asking for lives, I sent many times and still there (25 requests actually)
Hi @Perico50 please check app update.
hello and thank you Sukanta, no updates for almost two weeks, by the way, I’m using an apple Ipod
Hi @Perico50
Please leave your comment here
https://community.king.com/en/candy-crush-saga/discussion/278083/life-requests-stay-in-mailbox-lives-do-not-get-sent-or-received#latest
Why are lives to my friends not being sent? I have over 200 unsent lives in my box. It's been over a month now since lives have been sent. I click on to help my friends and the wheel keeps continually spinning with nothing being sent. I'm not the only one that has this issue, there are at least over 30 players with the same issue. And, no, it's not the internet speed. This happens everywhere I'm at whether at home, in a hotel, a friend's house......everywhere. What is going on and why isn't it being fixed?
How come I cannot give away free lives when my friends request a life???! This has been going on for about a month when is this going to be fixed?
What happens when you try?
Why don’t my lives send keeps coming back over 100 there now for 2 weeks now
I always go in and send lives to those who asked. However they will not go away. No matter how many times you send them, they are always there when you log in. I have tried one at a time, check, send, close and reopen and still there. Getting annoying.
What’s the deal you guys still have not fixed the issue with sending lives
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
