Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Olá, seja bem-vindo ao fórum.
You are having problems with your game progress on a different mobile phone, yes?
See this link (and use a translator if necessary).
Hope this is an answer to your question, but write the messages in English for the future (espero que seja uma resposta para sua pergunta, mas escreva as mensagens em inglês para o futuro)...
Hi @nannabispo
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
As my friend @Spieler_8675309 has told you, Only English language is accepted according to the Community Guidelines and It was necessary for everyone to understand each other's problem or statement. You can translate your language into English using Google Translator.You can post your issue again via English language, but for the time being, your post has to be closed to for Unsupported Language.
I hope you understand my point.
Thank you.