Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @Bilkis2743
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
In the case of Android, your collected boosters is stored in phone memory. This stored boosters can not be synced with the server, because the game studio still does not have this process. You will not be able to transfer the boosters to another device, you will lose the complete boosters and for app uninstalling or crashing. And the boosters are not refundable.
You probably missed the booster because of the app crashing.
Please read HERE.
Here are some tips for not/less facing this kind of problem in the future,
Make your device software auto update.
Make your game app auto update.
Don't open game when battery below 25%
Don't accept incoming call when you playing this game.
Close all background running app before start this game.
Make free device internal memory up to 2 GB
Keep RAM free.
Hi @Bilkis2743
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
In the case of Android, your collected boosters is stored in phone memory. This stored boosters can not be synced with the server, because the game studio still does not have this process. You will not be able to transfer the boosters to another device, you will lose the complete boosters and for app uninstalling or crashing. And the boosters are not refundable.
You probably missed the booster because of the app crashing.
Please read HERE.
Here are some tips for not/less facing this kind of problem in the future,
Make your device software auto update.
Make your game app auto update.
Don't open game when battery below 25%
Don't accept incoming call when you playing this game.
Close all background running app before start this game.
Make free device internal memory up to 2 GB
Keep RAM free.