Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Wheel and Extra Moves stuck on loading/ connecting

1192022242579

Answers

  • nanclu
    nanclu Posts: 0

    Newbie

    candy crush saga stuck on wheel moving, saying contacting app store, wheel just keeps going round and round. When I ask for free spins wont move past loading.

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to this community


    Could you please update your game and clear the cache? Then restart. If it doesn't help, switch it off for 10-15 minutes and then restart. Good luck

  • Mary_Kay
    Mary_Kay Posts: 1,403

    Your post is in the right game place no so no reason to delete. They moved it for you. 🙂

  • mdollahan
    mdollahan Posts: 3

    Level 1

    Still nothing is working...one would think you would want my money if I would like to purchase something. I've uninstalled/reinstalled 3 times now. Please help. ID 1408193257

  • mmobaby
    mmobaby Posts: 5

    Level 2

    My daily spin just keeps liading and never stops jyst freezes..also when i try to use the gold bars that i bought, the games freezes and even though I cannot use the bars to continue playing, it takes them away anyway

    My user id is 1722755639. I am on level upwards of 5,000, been playing for years. I have unistalled and reinstalled numerous times and have turned my phone off and on again as well.. My name is Maureen c Morgan thank you

  • Kyarris1
    Kyarris1 Posts: 24

    Level 3

    Try uninstalling and reinstalling it worked for me


    Kim

  • bloomlady26
    bloomlady26 Posts: 7

    Level 2

    Why can't I use my gold or my wheel where I can possibly get more moves after trying to complete a level. Have had issues for months and I'm getting frustrated.

  • merreline
    merreline Posts: 1

    Level 1

    Why can I not connect with google play store?

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Hi @bloomlady26

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    The problem has been reported to Game Studio and work is under way to fix it.

    You will find complete information HERE and of course tell your Game ID there.

    Thank you.

This discussion has been closed.

Hey! Would you like to give us your opinion?