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👫 Introducing the New “Friends” Tab - More Info HERE
🍫 Have a Fun Break this November with KitKat 🍫 - More Info HERE
Random reset and I lost EVERYTHING
missyhughes72
Posts: 4
Level 1
in Discussions
This is the second time this has happened to me!! The first time I did a reboot on my phone and it zeroed every booster out and all my lives, just gone.
tonight, I did nothing and when I opened the app, it started me at level one and my heart sank!!!! And once again, I’ve lost everything!!!!!
whyyyyyy?????
Comments
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Hi @missyhughes72 and welcome to our Community!
Please check this page here for more info and help.
If you lost any purchased items, then email Player Support so they can check up what happened and replace all purchases. Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
