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Wheel and Extra Moves stuck on loading/ connecting

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Answers

  • Posts: 0

    Newbie

    candy crush saga stuck on wheel moving, saying contacting app store, wheel just keeps going round and round. When I ask for free spins wont move past loading.

  • Posts: 25,429

    Hello and welcome to this community


    Could you please update your game and clear the cache? Then restart. If it doesn't help, switch it off for 10-15 minutes and then restart. Good luck

  • Posts: 1,403

    Your post is in the right game place no so no reason to delete. They moved it for you. πŸ™‚

  • Posts: 3

    Level 1

    Still nothing is working...one would think you would want my money if I would like to purchase something. I've uninstalled/reinstalled 3 times now. Please help. ID 1408193257

  • Posts: 5

    Level 2

    My daily spin just keeps liading and never stops jyst freezes..also when i try to use the gold bars that i bought, the games freezes and even though I cannot use the bars to continue playing, it takes them away anyway

    My user id is 1722755639. I am on level upwards of 5,000, been playing for years. I have unistalled and reinstalled numerous times and have turned my phone off and on again as well.. My name is Maureen c Morgan thank you

  • Posts: 24

    Level 3

    Try uninstalling and reinstalling it worked for me


    Kim

  • Posts: 7

    Level 2

    Why can't I use my gold or my wheel where I can possibly get more moves after trying to complete a level. Have had issues for months and I'm getting frustrated.

  • Posts: 1

    Level 1

    Why can I not connect with google play store?

  • Posts: 24,928

    Hi @bloomlady26

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    The problem has been reported to Game Studio and work is under way to fix it.

    You will find complete information HERE and of course tell your Game ID there.

    Thank you.

This discussion has been closed.