Sugar Track & Candy Pet not available

The sugar drop challenge is no longer in the game. The studio is working on updating the game and offering new events.

I have been playing Candy Crush Saga for over three years, enjoyed competing with friends, and have spent a considerable amount of money via “store purchases” during this time period. Currently I am stuck on level 6343, and am ranked at 121.

For almost a month I have been trying unsuccessfully to:

1. Figure out why the booster wheel will not stop “loading” (unable to complete my well-deserved spin).

2. Access the “App Store” to make any further purchases.

3. Log in to my King.com account to register a complaint and/or learn anything from the game’s “community”.

Obviously these are serious issues, as I have found numerous results for all the above in repeated Google searches.

I am very tech savvy; it is extremely frustrating to realize that all the online “suggestions” from King.com, as well as from fellow players, have been a complete waste of my time and efforts.

Your customer support is shamefully inadequate, and should have addressed the above issues after such a considerable length of time. A very poor reflection on your company overall.

Please advise when I may expect prompt attention be made so that Candy Crush Saga is once again a fun experience. Surely you must agree that your vast customer base deserves immediate action. Would you not agree that without us, your company would not be successful?

Can any one help

Why they took those away 😞

I have NO build-a-bot and NO sugar drops anymore. I’m sorry to say this is not a “sweet surprise” in the throes of dealing with a truly earth-shaking event. What is a surprise is that you are doing this despite the thousands of negative comments about such changes. Unlimited lives for a few days does not make anything any better.