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Sugar Track & Candy Pet not available

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Comments

  • _Elsa_
    _Elsa_ Posts: 37,297

    The sugar drop challenge is no longer in the game. The studio is working on updating the game and offering new events.

  • Claudia_Schapiro
    Claudia_Schapiro Posts: 15

    Level 2

    24 hours of unlimited lives is a nice thought. However, you’ve taken away the sugar drops and there’s no point in playing without the ability to earn boosters. Please give me back the sugar drops and I’ll skip the unlimited lives.

  • freebird8736
    freebird8736 Posts: 2

    Level 1

    I have been playing Candy Crush Saga for over three years, enjoyed competing with friends, and have spent a considerable amount of money via “store purchases” during this time period. Currently I am stuck on level 6343, and am ranked at 121.

    For almost a month I have been trying unsuccessfully to:

    1. Figure out why the booster wheel will not stop “loading” (unable to complete my well-deserved spin).

    2. Access the “App Store” to make any further purchases.

    3. Log in to my King.com account to register a complaint and/or learn anything from the game’s “community”.

    Obviously these are serious issues, as I have found numerous results for all the above in repeated Google searches.

    I am very tech savvy; it is extremely frustrating to realize that all the online “suggestions” from King.com, as well as from fellow players, have been a complete waste of my time and efforts.

    Your customer support is shamefully inadequate, and should have addressed the above issues after such a considerable length of time. A very poor reflection on your company overall.

    Please advise when I may expect prompt attention be made so that Candy Crush Saga is once again a fun experience. Surely you must agree that your vast customer base deserves immediate action. Would you not agree that without us, your company would not be successful?

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Hi @freebird8736

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    The problem has been reported to Game Studio and work is under way to fix it.

    You will find complete information HERE and of course tell your Game ID there.

    Thank you.

  • hasitha1994
    hasitha1994 Posts: 10

    Level 2

    Can any one help

  • Mary_Kay
    Mary_Kay Posts: 1,403
    Answer ✓

    Do you mean sugar drops? They took those away.

  • hasitha1994
    hasitha1994 Posts: 10

    Level 2

    Why they took those away 😞

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Hi @hasitha1994

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    The Sugar Drop(C) feature has been completely removed from the game.

    For more information please check HERE.

    Thank you.

  • JDMom93
    JDMom93 Posts: 30

    Level 3

    edited March 2020

    I have NO build-a-bot and NO sugar drops anymore. I’m sorry to say this is not a “sweet surprise” in the throes of dealing with a truly earth-shaking event. What is a surprise is that you are doing this despite the thousands of negative comments about such changes. Unlimited lives for a few days does not make anything any better.

  • Shafaat56
    Shafaat56 Posts: 1

    Level 1

    After removal of built a boat and earning coins features I lost the interest in this game.

    Please don't be so greedy.

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