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Anne-Marie_Fried
Posts: 1
Level 1
I just purchased a new phone. After I synced all apps I went to go to Candy Crush and I can not login. I never used facebook to login. I have two email addresses and I attempted both and it states "no account found for email" I spent a lot of money on this game and I was on at least level 850 and now I am back at 1. Where do I get a refund for all of my purchases. I have copies of my purchase history.
Answers
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So you were using Kingdom to save your game progress and when you put the details in and its stating that this account doesn't exist? You're sure that you put a password in and set up the account?
I don't really think you can ask for a refund if you have already used the things you bought in the past!
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I am playing level 1269 with 12 moves my girlfriend is playing the same level with 25 moves. Level 1269 is impossible to solve with only 12 moves. If I am part of some test group please take me out of that group. Who decides who is put into these test groups? Shouldn't we be notified that we are part of the group and be given some incentives of being in the test group?
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