Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi King! I lost over a thousand levels worth of progress when I logged out and back into Facebook!
June_Massey
Posts: 2 Newbie
in Support
I have two IPhone (BTW this issue happened to me last year) and one of them is my main one onto which I play Candy Crush every day. I was at level 3731 today but on level 2497 on the other phone. I tried to synchronise both phones to the same level through Facebook (my main one had FB synchronization on but I unlogged then relogged thinking it would help trigger the right level on the old phone) but instead it took the lower level synchronization!!!! I spent hundreds of dollars on this progress, hundreds of hours, this is clearly not my fault as I was logged into FB all the time but for some reason it didn't register. Please put me back to level 3791 this is insane!!!
Thanks.
Thanks.
Answers
-
Hi @June_Massey,
Please follow the steps on here to help you get your progress back.
If the troubleshooting doesn’t work, then please complete the contact form and they can manually add it back for you.
Please make sure to use this topic and subtopic.
-
Hi @Barlas . Welcome to our Community
I'm sorry but we only use English on the King Community, to make sure that everyone understand and can be understood.
Please feel free to re-post your question in English and you can use Google Tranlations . and We will be happy to help you.
Thanks for your understanding and have a great day!
