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Candy crush saga will not load on kindle fire?

1356

Answers

  • Posts: 9

    Level 2

    Same issue here.

  • Posts: 5

    Level 2

    I have the same problem! I play on my Kindle Fire for the last 7 years and it's always been fine until March 28. I even went so far as to reset the Kindle to factory defaults and reload the game after all that, I'm still not able to fully open the game. I just get the orange screen with KING written across and then it closes after about 30 seconds. I emailed King and so far, no response. I hope they fix this soon. It has to be a bug on their end when they did an update.

  • Posts: 2

    Level 1

    I'm having the same problem on my Kindle. Any fix yet?

  • Posts: 3,271

    It is doubtful that any fixes will be released during the weekend. It seems that re-installation of the latest update doesn't work, so if you haven't uninstalled yet, don't! or all your saved inventory will be lost. Please wait for a new update on Amazon.

  • Posts: 14

    Level 2

    Is there any way to roll back or un-install the update?

  • Posts: 3,271

    You can do for Android but it is tricky if you want to save your boosters. Involves enabling developer settings on the tablet and using ADB which needs some scripting knowledge and a bit of tech savvy. Also involves using APK files which have no guarantee that they haven't been doctored as they don't come directly from Amazon's store. Then there is also no guarantee that the problem isn't in the saved data. It would be better to wait and see if the next update cures it.

  • Posts: 14

    Level 2

    Thanks. Bumper2019.

    I will wait for King to sort out.

  • Posts: 28

    Level 3

    I am having the same issue. This is now 3rd day ! Come on King, PLEASE help us out !!

  • Posts: 30,346

    @Sue_Bellwood

    Players in the Windows 10 app have also had the problem since the May 28 update. Unfortunately there are Whitsun Holidays. I hope King will fix it on Tuesday. The home office doesn't seem to work with King

  • Posts: 24,928

    Hi Boss 😊

    I have also noticed a number of issues since the recent update.

    I will make a list of problems and report it to our team.😊

This discussion has been closed.