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The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Your problem is that your game is not fully connected to the server.
Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Even if your app is corrupted there will be problems and you will not be able to log out. Let me know if you can find the image below when trying to log out.