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This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
I need to get back to level 3227. I was under Facebook.
Larry McCrory
Hello again @mccrory87 Thank you for replying back and confirming about the game.
When the connection was lost, may be you were logged out of your account! Did you check whether you have logged into the game?
You can make sure about it by checking into the "Profile". If you see your name, it means you are connected. If it shows a random picture and name as "Player", then you are not logged in.
If you are logged in, but still finding yourself at level 1, please follow below links (since I do not know which device you are using, I am giving links for both Apple and Android devices).
1) Getting Progress back on APPLE Device
2) Getting Progress back on ANDROID Device
If you are still having the issue after trying the tips in above links, please post back and let me know.
Hope everything works out and you will be able to enjoy your game again.
Have a great rest of the day and a wonderful weekend ahead š¬ š¾
Yes still need help.
It is in Candy Crush Saga
It is in Saga.
Hello @mccrory87 Hearty Welcome to our wonderful King Community š¤
I am sorry to hear about the issue with your game!
It looks like you have posted the same question in 2 game categories! Are you having this issue in the Soda or in Candy Friends? Can you please clarify?
** Having multiple threads about a single topic confuses both you and us!
Talk to you soon! Have a great rest of the day!
Is your game all set now and are you back at your current level # 3227?
Do you still need help with this issue?
@mccrory87 see post below for help with lost levels
Do I need to log out of Facebook and log back in? Still not at correct level.
Thank you
Did not work. Has me at level 18 and not 3227.
If You Log out from Facebook, you will loose Progress. Log in to get the Progress back
Was on level 3227 and lost connection and was taken back to level one. Need levels restored. Can you fix please.
Yes. Check ur Facebook account is correct. N log back in
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The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
My win streak disappeared even though I didnāt lose a level. What happened?! Iām so disappointed as it was my longest streak yet!
How can I withdraw
Did this app pay
If the musical event doesnāt work and they refund everyoneās coins, then none of us should play this game anymore because itās a scam. And personally, I love playing Candy Crush and I spend a lot of money on it ā I spend around $70 just to get 300 gold bars.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
