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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Game not loading/ crashing on Amazon Kindle tablet!
Answers
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Hi @msndis The game takes you to screen where you can choose to "Play" (at level 1) or "Retrieve game". The retrieve game option lets you link to Facebook or email account - I didn't have either of these so couldn't do retrieve.
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Darn. I don't have either of those either. Thanks for the info.
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Well, mine still doesn't load on my Kindle @Lauraaa123.
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Maybe they are still working on the fix 🤞
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I was able to reload and retrieve my progress but I have lost all my boosters and lives.
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I still cannot open mine..serial # BOC9 1004 2505 OKC9
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Good news! The issue has now been fixed.
Please update the app to the latest version (1.178) and the game should be back on track.
Happy crushing!
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Hello.
My game has now been retrieved to its previous level...Thank you King, but ALL my lives, boosters Gold bars etc are gone !!
KING...Please can you fix this!
Thank you :) :)
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@Sue_Bellwood Unfortunately boosters are stored on the device itself so they can be lost due to updates, re-installs the same is also true of lives as they are not stored on kings servers. Any gold bars you have lost you will need to contact customer support from your game of the contact us at bottom of page.You will need your game ID for this
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@Freddy_Falkner ...Thank you for taking the time to answer my question. I appreciate your help. :) :)
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