facebook vs candy crush

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Whenever you contact Customer Support, the support team will ask you to follow the community because the initial issues are resolved through the community.

Your other statement is not clear to me. Can you tell me a little more detail?

Did you blocked Facebook and lost game progress after reactivating Facebook?

Can you show me a screenshot of the current problem?

Thank you.

If you have the game Facebook connected, don't forget to make sure that the game has access to your Facebook since this permission will automatically expire from time to time.

Please let me know.