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Sugar Track

bobbyh
bobbyh Posts: 10

Level 2

What happened to the "C" candies and the SUgar Track? And what is this "watch ads" thing? Every time I click on it I'm told more ads coming soon.

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Answers

  • Freddy_
    Freddy_ Posts: 68,477
    edited July 2020

    @bobbyh Sugar Drops has been removed from the game and is no longer available. It has been confirmed it will not be returning.

    Video ads is a test feature. So if you have this in your game you are one of the lucky test group subjects as this can offer free lives, extra moves

    Hope this helps

  • kiara_wael
    kiara_wael Posts: 157,009

    Hi and Welcome to our Community

    Some features have been removed from the game and some changes have been made to improve the game.So if something is missing in the game, stay tuned since it means that a new features will soon come up!

    You will find more information HERE.

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    The Sugar Drop feature has been completely removed from the game to add some new features to the game.😉

    You can show me a screenshot of your other problem so I can let you know the details.

    Thank you.

  • bobbyh
    bobbyh Posts: 10

    Level 2

    This is what I get every time

  • Freddy_
    Freddy_ Posts: 68,477

    @bobbyh Please check for game update, clear cache, log out and restart your device. log back in ..see if issue still exists. Not seen this feature so not sure on it

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    I also got sweet cinema a week or so ago on w10 app and it has to show yet how it works too. after opening the feature I only see red curtains (instead of the pink candies shown here) telling me to come back later to watch ads.

    A player who has it active now said he had to wait too 🤷

  • bobbyh
    bobbyh Posts: 10

    Level 2

    Cleared all caches, signed out, restarted laptop and no change

  • wykoon
    wykoon Posts: 12,717
    edited July 2020

    Hi 👋🏻👋🏻I'm seeing this first time too. Did you all receive any booster/reward after watching the Ad and before that sign come out? Does it allow you to continue playing after you close the message? If yes, my suggestion is to just continue with the game unless some feature/booster/lives etc is being erased or lost after watching the Ad, then we have to raise it to the CM. 😅🍭

  • Freddy_
    Freddy_ Posts: 68,477

    @bobbyh Will have to get this passed on to @Sukanta_Biswas and maybe he can get game team to look at this issue, If you have done all these steps, there is not much more you can do. hopefully this will get resolved soon

  • bobbyh
    bobbyh Posts: 10

    Level 2

    I don't remember getting any boosters from this - just more ads coming soon. I can play the game after I close the message. I do not lose anything but what's the point of having a feature that apparently doesn't work?

Hey! Would you like to give us your opinion?