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@candyangelic .First time i have seen this feature so not 100% on this. Would check you game is up to date and log out and restart your device, log back in and see if it gives you your reward.
If not a would contact customer support from your game or the contact us at bottom of page.( you will need your game ID for this)
Hope this helps
@candyangelic Hi! welcome to the community :)
I'd just like to let you know that in this event you can check your progress. The screenshot you shared kinda gives an hint too.
Since this event started on Monday and not in the middle of the week, your levels this week count as the number of cleared levels needed to reach your goal. You can find your "levels this week" by clicking first on your avatar pic and then on "rankings" signature displayed under your boosters inventory.
Then you'll be able to check your stats like this:
Instead of my current 45 levels you should have at least 80 levels by sunday in that panel so you'll be sure you did everything right. Also if you achieve your goal but your reward doesn't immediately show up don't worry, sometimes it can appear the next day, on Monday.
Hope it helps :)
@candyangelic .First time i have seen this feature so not 100% on this. Would check you game is up to date and log out and restart your device, log back in and see if it gives you your reward.
If not a would contact customer support from your game or the contact us at bottom of page.( you will need your game ID for this)
Hope this helps
Thanks for your very fast response. This is really an amazing community.
for the event, I can’t check my progress anywhere. It’s not showing up in my events also so even though I know I know I’ve met the requirement, I’m worried I won’t get my reward (and I’ve worked so hard for it) since it’s not showing up in my events and I can’t check the progress.
@candyangelic Hi! welcome to the community :)
I'd just like to let you know that in this event you can check your progress. The screenshot you shared kinda gives an hint too.
Since this event started on Monday and not in the middle of the week, your levels this week count as the number of cleared levels needed to reach your goal. You can find your "levels this week" by clicking first on your avatar pic and then on "rankings" signature displayed under your boosters inventory.
Then you'll be able to check your stats like this:
Instead of my current 45 levels you should have at least 80 levels by sunday in that panel so you'll be sure you did everything right. Also if you achieve your goal but your reward doesn't immediately show up don't worry, sometimes it can appear the next day, on Monday.
Hope it helps :)