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Bonus Wheel not changing for free spin

amiedan
amiedan Posts: 3

Level 1
in Support

At the end of each game there is a bonus wheel to try and get extra moves . My wheel is staying on thee one you have to pay for with gold bars, it is not counting down to a free spin .

Answers

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi @amiedan ,

    We warmly welcome u to our adorable king community.

    Free spin wheel is a test feature so it is not always guaranteed to be in your game. Test features are groups of randomly selected people. So this could just mean your not part of the test group at the moment but could be again in the future. It may also be missing due to a temporary problem.

    But hopefully it might come back any time to u.

    Thanks.

  • Freddy_
    Freddy_ Posts: 68,477

    @amiedan Free spin wheel is a test feature so it is not always guaranteed to be in your game. Test features are groups of randomly selected people. So this could just mean your not part of the test group at the moment but could be again in the future. It may also be missing due to a temporary problem

    Hope this helps

  • amiedan
    amiedan Posts: 3

    Level 1

    Sorry its not a free spin wheel its the win moves wheel that comes up when you loose a game . It is supposed to refresh every 24hrs but mine is stuck on the one you have to pay with gold bars

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited July 2020
    https://community.king.com/en/candy-crush-saga/discussion/comment/919269#Comment_919269

    Yes, my free spin/ win moves wheel used to load every 48h too but now always requires 7 gb to spin after a failed level. Sometimes the new free win moves wheel fueled with ads can overlap too in mobiles but since it's a test feature, free moves wheel is not guaranteed to be always present. Plus I noticed that this new wheel version is available for 2-3 failed levels if this feature is indeed present.

    Hope it helps :)

  • Freddy_
    Freddy_ Posts: 68,477

    @amiedan Hi, Yes that is the free spin wheel for extra moves or win a booster. It is a test feature so you are not guarenteed it in your game all the time. Your just not in the test group at the moment., but hopefully you will be again in the future

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    You can find my reply on free spins here:

    https://community.king.com/en/candy-crush-saga/discussion/comment/895373#Comment_895373


  • nicsis
    nicsis Posts: 4

    Level 1
    https://community.king.com/en/candy-crush-saga/discussion/comment/919293#Comment_919293

    That is messed up not getting the Bonus wheel for extra moves. I count on that extra boost!!!

  • nicsis
    nicsis Posts: 4

    Level 1

    That's messed up not getting the Bonus wheel for extra moves. I count on that extra boost!!!

  • kiara_wael
    kiara_wael Posts: 156,996

    Hi and Welcome to our Community

    The Extra Moves Wheel as all extra features or bonuses in the game may not always be available or can be found in the same version as previously.

    Therefore you may not have the wheel available at times or no free spins are possible.

    We thank for all feedback on this and understand that you miss the free spins. We have passed on your feedback to the Game Team!

Hey! Would you like to give us your opinion?

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