Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Free ‘Win Moves’ no longer available?
joanhyland57
Posts: 4 
in Support
When I try to spin the Win Moves option at the end of my game, only the ‘pay’ wheel appears. The 48 hours countdown does not appear either. I have reloaded the app (losing all my boosters. :-( ) which did not help.
Was this feature removed?
4
Answers
-
Hi @joanhyland57 .
welcome to the community. Very sorry to hear about ur loss of the boosters.
win moves is a test feature and it is awarded to some selected players there is no guarantee that it will always be with u. But u remain hopeful that it might can come back. For more details plz. Check the below link.
0 -
@joanhyland57 Hi, The extra spin feature belongs to the test group so we can't say for sure you will always find this feature in your game. Test groups are groups of randomly selected people, so this just means you may not be part of that test group at present, but you could be again in the future
Sometimes such features may be missing in the game due to temporary problems and then it returns to the game normally.
Keep playing the game and I hope you get back to this feature soon
Thank You
0 -
Hi @joanhyland57 IF any if the boosters lost were recently purchased, you may be able to recover it by contacting our Support team at https://soporto.king.com/contact details are stated in the article below.
Hope the info above is useful for you.
Thank you.
0 -
Hi @joanhyland57 . Welcome to our Community
The extra spin feature belongs to the test group so we can't say for sure you will always find this feature in your game. Sometimes such features may be missing in the game due to temporary problems and then it returns to the game normally.
Keep playing the game and I hope you get back to this feature soon
0 -
Exactly my issue. Of course you don't lose your progress, but lose all your boosters, some that were paid for (on my end) and to get free moved i have to pay 7 gold bars. For years, we had that option. It's not an event. It was a part of the game that should not have ever been done away with.
2 -
Hello, I see in previous questions about this issue, you stated that the win more lives feature was just a test. I have been playing candy crush saga for at least 6 or 7 years and I have ALWAYS had that option until very recently. So I have been in a “test” group for tge better part of a decade? That doesn’t make sense. Can you elaborate on why it would just be removed after all of that time. It is actually the reason I stopped playing the other variations of Candy Crush. I stopped playing soda, jelly, and friends because there was not a win more lives option. If it is not coming back, I will likely stop playing saga as well.
3 -
hi dear welcome to our community
This Feature Is In Testing Now.
Please Read Here All About This 👇
https://community.king.com/en/home/kb/articles/495-my-special-event-just-disappeared
0 -
Hi, this did not answer my question. I have had this feature for many years. It was never indicated that it was a test. Why would something be in testing for more than 6 years? That doesn’t make sense.
5 -
I have the same issue - no more win extra moves for 7 gold - only pay 10 gold for extra moves - Just another way cc is sucking the $$$$ out of us!
2 -
Many players are complaining of losing the win free moves wheel. I don't know if anyone even has this feature anymore. We don't know when or if it will come back.
0
