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Gone from Level 20++ to 7460 - spun the wheel and won the jackpot , then I got this screen.

irenegi

irenegi Posts: 4 Newbie

July 2020 edited July 2020 in Support

Thank you all good now

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Answers

aijaziqbal Posts: 8,884 Sweet Legend

July 2020
https://community.king.com/en/candy-crush-saga/discussion/307302/gone-from-level-20-to-7460-spun-the-wheel-and-won-the-jackpot-then-i-got-this-screen

We warmly welcome you to our adorable king community. Please check below link for details on this issue.
https://community.king.com/en/candy-crush-saga/discussion/285627/game-starting-at-the-last-level-lives-timer-on-100-000-minutes
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kiara_wael Posts: 153,463 Candy Moderator

July 2020
https://community.king.com/en/candy-crush-saga/discussion/307302/gone-from-level-20-to-7460-spun-the-wheel-and-won-the-jackpot-then-i-got-this-screen

Hi @irenegi . Welcome to our Community
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in to Facebook or King account
and please check this page
https://community.king.com/en/candy-crush-saga/discussion/285627/game-starting-at-the-last-level-lives-timer-on-100-000-minutes
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wykoon Posts: 12,716 Community Hub Moderator

July 2020
https://community.king.com/en/candy-crush-saga/discussion/307302/gone-from-level-20-to-7460-spun-the-wheel-and-won-the-jackpot-then-i-got-this-screen

Hi there Irene. You mean your issue has been resolved? If yes, good to know.
Let us know if you still need help. Thank you.😉
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Mary_Kay Posts: 1,403 Level 5

July 2020
https://community.king.com/en/candy-crush-saga/discussion/comment/954290#Comment_954290

Hi wykoon, I think they edited their original post. Looks like it's fixed.
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