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Gone from Level 20++ to 7460 - spun the wheel and won the jackpot , then I got this screen.

irenegi Posts: 4

Level 1

July 2020 edited July 2020 in Support

Thank you all good now

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Answers

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  aijaziqbal Posts: 8,884

  July 2020

  https://community.king.com/en/candy-crush-saga/discussion/307302/gone-from-level-20-to-7460-spun-the-wheel-and-won-the-jackpot-then-i-got-this-screen

  We warmly welcome you to our adorable king community. Please check below link for details on this issue.

  https://community.king.com/en/candy-crush-saga/discussion/285627/game-starting-at-the-last-level-lives-timer-on-100-000-minutes

  
  

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  kiara_wael Posts: 155,568

  July 2020

  https://community.king.com/en/candy-crush-saga/discussion/307302/gone-from-level-20-to-7460-spun-the-wheel-and-won-the-jackpot-then-i-got-this-screen

  Hi @irenegi . Welcome to our Community

  Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in to Facebook or King account

  and please check this page

  https://community.king.com/en/candy-crush-saga/discussion/285627/game-starting-at-the-last-level-lives-timer-on-100-000-minutes

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  wykoon Posts: 12,717

  July 2020

  https://community.king.com/en/candy-crush-saga/discussion/307302/gone-from-level-20-to-7460-spun-the-wheel-and-won-the-jackpot-then-i-got-this-screen

  Hi there Irene. You mean your issue has been resolved? If yes, good to know.

  Let us know if you still need help. Thank you.😉

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  Mary_Kay Posts: 1,403

  July 2020

  https://community.king.com/en/candy-crush-saga/discussion/comment/954290#Comment_954290

  Hi wykoon, I think they edited their original post. Looks like it's fixed.

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